KANEKYU INTERNATIONAL BRAND SITETaiwan market support for Japanese and international brands
康乃久KANEKYU康乃久 · EST. 1989
Taiwan official shop ↗
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B2C · FOR EVERYDAY CUSTOMERS

One entry point for products, fair dates, locations and official shopping

This hub brings together product guidance, 2026 fair dates, Taiwan locations and purchase handoffs. DIANFONG CO., LTD. provides the principal support for information organisation and fair/service coordination. KANEKYU product information and the official purchase entry remain on KANEKYU’s Taiwan website. This site does not take payment; price, stock, delivery and checkout are confirmed by the actual sales channel.
PRIMARY SUPPORT｜DIANFONG CO., LTD.Start with the product guide →

PRIMARY B2C SUPPORT · DIANFONG

Primary B2C support — DIANFONG CO., LTD.

Sales, payment and after-sales responsibility depends on where the purchase is made. Use the responsible contact below so that information support is not mistaken for the seller or payment operator.

  • KANEKYU Taiwan official shopProduct information, online payment, delivery and returns are handled under the official shop and order terms.
  • Fair or department-store purchasePrice, payment, receipt and after-sales support follow the seller shown at the counter and the venue notice.
  • DIANFONG primary supportCoordinates fair information, on-site services and enquiry handoffs. Unless stated on the sales record, it is not the payment or returns operator for KANEKYU’s online shop.
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Product guide

Explore products by category, flavour, pack size and temperature.

Browse products →02

2026 Japan fairs

Review the June–December plan and add it to your calendar.

View dates →03

Taiwan locations

Check published counters and contact details before visiting.

View locations →04

Official shopping

Confirm current price, stock, delivery and checkout on the original shop.

Go to shop →

CUSTOMER JOURNEY

Customer journey

  1. 01
    Understand

    Review pack size, ingredients, temperature, storage and information limits.

  2. 02
    Recheck

    Confirm current price, stock, delivery and events with the original shop or staff.

  3. 03
    Purchase

    Complete checkout on the original shop or follow the location and event rules.

INFORMATION PRINCIPLES

B2C information principles

  • No invented purchase price
  • Unconfirmed stores are labelled
  • External shop and LINE handoffs are clear
  • Recheck products, dates and locations before visiting

CUSTOMER CONTACT

Need help with an order, product or purchase channel?

View customer contact options →